SunnyBet Terms and Conditions of Use

Last Updated: 28 June 2025

1. Introduction

1.1 These Terms and Conditions (“T&Cs”) govern your use of the SunnyBet website located at sunnybet.gb.net (“the Website”, “we”, “us”, “our”).

1.2 By registering an account or using any part of the Website, you confirm that you have read, understood, and agreed to these T&Cs, along with our Privacy Policy, Responsible Gambling Policy, and any other related guidelines.

1.3 If you do not accept any part of these T&Cs, you must not use the Website or its services.

2. Definitions

  • Player/User/You: Any individual who registers or participates on the Website.
  • Account: Your personal profile registered on the Website.
  • Games: All betting, casino, live casino, and other gaming products offered on the Website.
  • Operator: The legal entity licensed and authorised to operate SunnyBet in the United Kingdom.
  • Bonus: Any promotional offer including free bets, bonus credits, spins, or similar incentives.

3. Eligibility and Legal Compliance

3.1 You must be at least 18 years old or meet the minimum legal gambling age in your jurisdiction, whichever is higher.

3.2 It is your sole responsibility to ensure that gambling online is legal in your place of residence and that you comply with all applicable laws.

3.3 Employees of the Operator, their immediate family members, affiliates, and anyone connected to the operation of the Website are prohibited from registering or playing.

4. Account Registration and Security

4.1 Only one account per person, household, IP address, or device is permitted.

4.2 You must provide accurate, complete, and up-to-date information when registering, including your full name, date of birth, residential address, email, and payment details.

4.3 You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted through your Account.

4.4 We may require identity verification at any time, requesting documents such as passports, driving licences, utility bills, or bank statements to comply with UK Gambling Commission regulations and anti-money laundering requirements.

4.5 Providing false or misleading information may result in suspension, closure of your Account, and forfeiture of any winnings.

5. Deposits and Payments

5.1 Deposits must be made using payment methods registered in your name.

5.2 Minimum and maximum deposit limits apply and are detailed on the Banking page.

5.3 We do not charge fees for deposits; however, your payment provider may impose charges.

5.4 Funds deposited must be used solely for wagering on the Website.

5.5 Unusual deposit patterns or suspected fraudulent activity may lead to account suspension or additional verification.

6. Withdrawals

6.1 Withdrawals will be processed using the same payment method used for deposits where possible.

6.2 Withdrawal limits apply; please refer to the Banking section for full details.

6.3 We may require identity verification before processing withdrawals to comply with legal and regulatory obligations.

6.4 While we aim to process withdrawals promptly, we are not responsible for delays caused by third-party payment providers.

6.5 To withdraw your entire balance and close your Account, please contact Customer Support.

7. Account Inactivity and Dormancy

7.1 Accounts inactive for six consecutive months will be classified as dormant.

7.2 A monthly administrative fee may be deducted from dormant accounts with a positive balance, following prior notification.

7.3 Accounts with a zero balance may be closed after a period of extended inactivity.

7.4 Dormant accounts can be reactivated by contacting Customer Support and completing any required verification.

8. Responsible Gambling

8.1 SunnyBet is committed to promoting responsible gambling and provides tools including deposit limits, loss limits, session time limits, and self-exclusion options.

8.2 If you feel your gambling is becoming problematic, we encourage you to use these tools or seek assistance from our support team.

8.3 For further support and resources, please visit the UK Gambling Commission or BeGambleAware.

9. Prohibited Conduct

9.1 The following behaviours are strictly forbidden:

  • Fraudulent activities, including money laundering and collusion
  • Use of bots, automated software, or any unfair means to influence game outcomes
  • Manipulation or cheating in any form
  • Registering or operating multiple accounts
  • Using VPNs or proxies to circumvent geographic restrictions or regulatory compliance
  • Sharing your Account or allowing others to gamble on your behalf

9.2 Breaches may lead to suspension or permanent closure of your Account and forfeiture of winnings.

10. Bonuses and Promotions

10.1 All bonuses and promotions are subject to specific terms, including wagering requirements, game restrictions, and expiry dates, detailed on the Promotions page.

10.2 Abuse of bonuses, such as multi-accounting or collusion, is prohibited and may result in bonus cancellation and forfeiture of winnings.

10.3 The Operator reserves the right to amend or withdraw promotions at any time without prior notice.

11. Fairness and Game Integrity

11.1 All games are provided by licensed and certified software suppliers, utilising Random Number Generators (RNG) to ensure fairness.

11.2 We reserve the right to void bets or winnings if technical errors, software malfunctions, or breaches of these T&Cs are detected.

12. Limitation of Liability

12.1 We accept no liability for losses or damages arising from your use of the Website, including technical issues, delays, or errors.

12.2 You participate at your own risk; our maximum liability is limited to the amount of your last deposit.

12.3 We are not responsible for the content, security, or practices of any third-party websites linked from our platform.

13. Data Protection and Privacy

13.1 We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and our Privacy Policy.

13.2 We implement industry-standard security measures to safeguard your information.

13.3 For full details, please review our Privacy Policy.

14. Intellectual Property

14.1 All content, trademarks, logos, and materials on the Website are the property of SunnyBet or its licensors.

14.2 You may not reproduce, distribute, or modify any content without prior written consent.

15. Complaints and Dispute Resolution

15.1 For any complaints, please contact our Customer Support team in the first instance.

15.2 We strive to resolve disputes promptly and fairly.

15.3 If unresolved, you may escalate complaints to an independent Alternative Dispute Resolution (ADR) provider or the UK Gambling Commission.

15.4 All dispute communications must be submitted in writing.

16. Changes to These Terms

16.1 We may update these T&Cs at any time to comply with legal or operational requirements.

16.2 Significant changes will be communicated via the Website or email.

16.3 Continued use of the Website after updates signifies your acceptance of the revised terms.

16.4 You are responsible for reviewing these Terms periodically.

17. Contact Information

If you have any questions, require assistance, or wish to exercise your rights, please contact us:

By registering and using SunnyBet, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.

For more information on safe and responsible gambling, visit the UK Gambling Commission and BeGambleAware.